Privacy policy

Your privacy is important to us. It is Growthval LTD's (“us”,“we”) policy to respect your privacy and comply with any applicable law and comply with any applicable law and regulation regarding any personal information we may collect you, including accross our website, https://www.growthval.com, and other sites we own and operate. We are the “data controller” in respect of your personal information.

This privacy notice sets out the basis on which any of your personal information we collect from you or third parties, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal information and how it will be treated.

This policy was last updated on the date found at the bottom of this page.

Personal Information We Collect

Personal Information we collect includes both information you knowingly and actively provide to us when using or participating in any of our services and promotions, and any information automatically collected by us.

Information you provide us

• contact details (such as your name, address, email address and telephone number
• password and other authentication information;
• responses to any surveys or market research (unless these are provided anonymously and financial and credit card information
• company information, which may include personal data including (but not limited to) the information about the founders, employees, financial statements, company name, funding information, commercial and strategic information, etc.

Information automatically collected

When you visit our website, we may also collect information from you automatically, for example using cookies and other similar technologies.A cookie is a small file of letters and numbers that we may set on your device.This type of information may include the following:

• information about your device, operating system and IP address
• your login information
• browser type and version and
• information about your visit on our website including URL, click stream (i.e. your journey to, through and from our site), length of visits to certain pages, and page interaction information.

The cookieswe use fall into the following categories:

• Session cookies: These allow our site to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.
• Persistent cookies: These are stored on your device in between browser sessions. They allow your preferences or actions across the site to be remembered. These will remain on your device until they expire, or you delete them from your cache.
• Strictly necessary cookies: These cookies are essential for you to be able to navigate the site and use its features. Without these cookies, the services you have asked for could not be provided.
• Performance cookies: These cookies collect information about how you use our site, e.g. which pages you go to most often.
• Functionality cookies: These cookies allow the site to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features.

If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about howto reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org. Please note that, if you do set your Internet browser to reject cookies or otherwise withdraw yourconsent in relation to cookies, you may not be able to access all of the functions of the site.

If you contact us with a complaint or query, we may keep a record of any phone number used to call us as well as the correspondence and the period of time it took for us to deal with a query or any request you had. We may also record your levels of satisfaction with the services we have provided.

Legal Basis for Processing Your Personal Information

We only collect and use your personal information when we have a legal basis for doing so. The legal basis will depend on the purposes for which we have collected and use your personal information. In almost every case the legal basis will be one of the following:

• Consent: For example, where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time,including by clicking on the “unsubscribe” link at the bottom of any marketing email we send you.
• Our legitimate business interests: Where it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights.
• Performance of a contract with you (or in order to take steps prior to entering into a contract with you): For example, where you have purchased our services from us and we need to use your contact details and payment information in order to process your order.
• Compliance with law: Where we are subject to a legal obligation and need to use your personal information in order to comply with that obligation.

Collection and Use of Information

• Sign up to receive updates from us via email or social media channels;
• Use a web browser to access our content (i.e. visiting our website, including when registering on our site)
• Purchasing / subscribing to our services
• Contact us via email, social media, or on any similar technologies
• When you mention us on social media and
• Participate in our surveys or other market research.

We may process your personal information for the following purposes,and personal information will not be further processed in a manner that is incompatible with these purposes:

• to contact and communicate with you in respect of our services (including to provide you with the information, products and services you have requested)
• to authenticate your access to our website
• for system administration purposes and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
• to distinguish you from other users (for example to remember your log-in details)
• to provide customer support and ensure we provide a good level of customer service
• to tailor any marketing or advertising so that it is more relevant to you
• to notify you of any changes to our services
• for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
• for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
• for security and fraud prevention
• to ensure that our website is safe and secure and
• to comply with applicable laws and regulations

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access,disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. You must keep your password and any other authentication information for our website confidential. If you know or suspect that anyone other than you knows your password or any other authentication information,you must promptly notify us using the contact details below.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Where we have collected the personal information based on your consent and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent then we will delete your personal information. However, please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 18, and we do not knowingly collect personal information about children under 18.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• a parent, subsidiary, or affiliate of our company
• third party service providers for the purpose of enabling us or them to provide services, for example, IT service providers, payment providers, data storage, hosting and server providers, advertisers, or analytics platforms
• our employees, contractors, and/or related entities
• our existing or potential agents or business partners
• sponsors or promoters of any competition, sweepstakes, or promotion we run
• third parties, for the purpose of research,evaluation, and analysis
• third parties, in the event that we sell any business or assets, in which case we may disclose your personal information to the prospective buyer of such business or assets
• third parties, if we or substantially all of our assets are acquired by a third party,in which case personal information held by us about our customers and visitors to our websites will be one of the transferred assets
• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights or third parties to whom we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation or request; or
• third parties, to protect the rights, property or safety of us or our users, or others, and in order to enforce or apply our terms and conditions (this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store,process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information and may have less strict, or no data protection laws, when compared to those in the EEA or the UK.

Whenever we transfer your information as described in the paragraph above, we will take steps which are reasonably necessary to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely and in accordance with this privacy notice. In these cases, we rely on approved data transfer mechanisms (such as standard contractual clauses) to ensure your information is subject to adequate safeguards in the recipient country. If you are located in the UK or the EEA, you may contact us for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances.

Your Rights and Controlling Your Personal Information

You have certain rights in relation to your personal information. These include: the right to object to the processing of your information for certain purposes,the right to access your personal information, and the ability to erase, restrict or receive a machine-readable copy of your personal information.

We will handle any request to exercise your rights in accordance with applicable law and any relevant legal exemptions. If you wish to exercise any of these rights please contact us using the contact details below

You may also have the right to complain to a data protection authority if you think we have processed your personal information in a manner which is unlawful or breaches your rights. If you have such concerns we request that you initially contact us (using the contact details below) so that we can investigate, and hopefully resolve, your concerns.

You have a functionality to close your account and delete your data in the Settings. When you do so – it might take some time. We may however retain some part of your data and activity for compliance/reporting/legal/other purposes.

We may delete your data and restrict access to our website.

Limits of Our Policy

Our website may link to external sites that are not operated by us.Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.Please check any such third party privacy notices before you submit any personal information to these websites or services.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Registered office: 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H9JQ